NATSAP Conference in La Jolla
(16 Mar 2010)
We were happy to attend the NATSAP (National Association of Therapeutic Schools and Programs) conference in January. La Jolla, CA is always ... More »
Youth Transport News
6th Dr. Phil Youth Transport

It has been 2 years since Dr. Phil provided an on air thank you and recognition of his use of ... More »
Youth Transport Testimonials
Everything happened so quickly with our daughter and the need to move fast was very important. Clint helped from the start, with ... More »
- Sue M., mother of 16 year old Jessica out of Diamond Bar, CA
Training Program for Youth and Teen Transports
As we recognize need for accredited crisis de-escalation and prevention training, we use the Nonviolent Crisis Intervention Training Program of the Crisis Prevention Institute (CPI). Each of our team members are trained in the following:
- The Crisis Development Model – This allows our team to be able to first identify the level of crisis a child or family member may be at and then to know the appropriate approach and attitude to respond with.
- Nonverbal Behavior – Our team is trained in understanding the importance of personal space, body language, and the appropriate support positions to take during a transport and how this can impact an anxious child.
- Para-verbal Communication – Our team is taught the importance of how we say what we say. This can definitely have a significant impact on an anxious child.
- Verbal Intervention – Our team is taught to understand and acknowledge the levels of verbal defensiveness and the appropriate verbal intervention at each level. This also includes setting appropriate limits and empathetic listening.
- Precipitating Factors, Rational Detachment, and Integrated Experience – It is important to understand that there are many internal and external factors that may cause a child to act out, to which we have little or no control. Having the ability to stay in control of our behavior without reacting or taking it personally is vital. We ensure that our team understands that their behaviors and attitudes can impact the child’s behavior and attitude.
- Staff Fear and Anxiety – It is important for our team to understand the productive and unproductive results of fear and anxiety and then to be trained on how to ensure they will always respond positively.
- Personal Safety Techniques – We want our team to be aware of how to protect themselves if they are in a dangerous situation.
- Children’s Control Position – Physical intervention for a young child is different from what may be needed for a teen.
- Team Control Position – It is important for staff to know the appropriate position to use if physical intervention occurs.
- Transport Position – We train our team in a safe position that will allow them to transport an acting out teen.
- Interim Control Position – Our staff are trained in temporary safe control positions.
- Team Intervention – It is important for our team to understand the importance of a team approach, who the team leader is, and what their specific duties are.
- Post Intervention – Our team is trained in effective ways of learning from an intervention to prevent future interventions from escalating and to also know how to work with a child to prevent one from occurring again.
While this is only a small part of what we implement in our training, we hope this will help you to understand how important training is to New Start Transports. For more detailed information please contact us directly. We understand that each intervention requires a unique and personalized approach.
Page Last modified: March 22 2008.
