NATSAP Conference in La Jolla
(16 Mar 2010)
We were happy to attend the NATSAP (National Association of Therapeutic Schools and Programs) conference in January. La Jolla, CA is always ... More »
Youth Transport News
6th Dr. Phil Youth Transport
It has been 2 years since Dr. Phil provided an on air thank you and recognition of his use of ... More »
Youth Transport Testimonials
It has been one month since my son's intervention/transport to the school. I've been meaning to follow up for several weeks and offer my heartfelt thanks to Clint and Sam. I just needed a few weeks to process the event...everything happened so fast.
You two did an amazing job transporting my 14-year-old son from Sacramento to Provo. At the time of the intervention, my son had already spent the past year living in a residential treatment facility. Unfortunately, he had come to a crossroads in his treatment by resisting the program and even managing to run away and hitchhike home one night. I was given just seven days to find a new (lockdown) therapeutic placement for him and a method to transport him there. The decision to send him out of state was wrenching, even though he'd lived away from home for the past year.
The very first service I called was New Start Transports. I spoke to Clint, who put me at ease by sharing stories (sometimes humorous) of his own group home experiences. My trust was earned immediately and I knew he was the person I wanted to escort my son. As it turns out, the intervention point was at the front entrance to a psychiatric hospital. My son had been placed on a 72-hour hold and was being discharged. Clint and Sam met him at the door and introduced themselves. My son figured out what was happening immediately and became downright violent, but Clint and Sam handled the situation in a quick, precise, and professional manner. Within minutes, they managed to pick him up and place him in the backseat of their rental car. The trio planned to fly to Provo but my son was so irate, they felt it was unwise to attempt boarding the plane. With my permission, they decided to drive 12 hours through the night. I received a call at 1:45 am, announcing that he had arrived safely at the new school. The communication throughout the ordeal was excellent. I received several reassuring calls from Clint, prior to the intervention, then the calls continued almost hourly during the actual transport. They treated my son with respect and compassion the entire time.
I have since shared Clint's contact information with staff members at my son's former group home and with our county case manager. Clint and Sam came to the rescue, took charge of my child, and spared me from what could have been a disastrous situation. I could never have handled this alone.
- April R.
More References »