Staff Qualifications

New Start Employees have the following qualifications:

  • Successful passage of the NST background clearance checks
  • TrustLine registered within 90 days of employment for all employees operating in and out of California
  • Annually trained in the New Start Transport Intervention (NSTI) model and certified in Positive Control Systems (PCS). PCS is a crisis intervention program that can be compared to a variety of other models: Nonviolent Crisis Intervention (NCI), Handle With Care (HWC), Integrated Crisis Response (ICR), and The Mandt System.
  • Certified in CPR and First Aid response
  • Regularly trained in New Start Transport's policies and procedures
  • Physically able to safely provide transportation to at-risk youth
  • Enjoy working with and providing support to troubled youth

Additionally, New Start Transport employees have many of the following backgrounds and training:

  • A Bachelor's degree in social work, psychology, or a similar field
  • Current or past employment in the social work related industry
  • Experience working with troubled adolescents.
  • Certified or sometimes instruct additional crisis intervention courses
  • Medical, mental health, and/or an educational professional history
  • Athletically inclined
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